Frequently Asked Questions
What are your shipping options and delivery times?â–¼
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping takes approximately 7-14 days depending on your location.
What is your return policy for items purchased?â–¼
Omakase Tokyo accepts returns within 30 days of delivery. Items must be in original, unused condition with all packaging intact to qualify for a full refund or exchange.
Which payment methods do you currently accept?â–¼
We accept all major credit cards including Visa, Mastercard, and American Express. For your convenience, we also support secure digital payments via PayPal, Apple Pay, and Google Pay.
How do you ensure the quality of your products?â–¼
Every item in our collection undergoes a rigorous multi-point inspection process. We source directly from trusted artisans to ensure that only premium, authentic goods reach our customers.
Why Choose Us
Authentic Japanese Sourcing
Premium goods delivered straight from the heart of Tokyo.
Fast Global Shipping
Reliable worldwide delivery with real-time tracking on every order.
Curated Quality Selection
Handpicked lifestyle products ensuring the highest standards of excellence.
New Arrivals
Curated Tokyo Selections
Experience the Finest Curated Japanese Imports
Discover hand-selected treasures from Tokyo delivered directly to your door with premium care.
Shop Exclusive Collection